Shared Reference — Roles, Escalation & Contacts

Winho Trading Accounting Operations Handbook
← Handbook index
2. Weekly Payment Preparation
  [Accounts/Bookkeeper] Each week, Accounts/Bookkeeper provides a table of payments due that week.
  [Accounts Administrator] Matches each invoice in the tray against the table, collects everything listed,
  arranges them to match the table order, and checks amount, supplier and due date.
     – Also reviews the remaining invoices in the tray — anything that looks due but isn't on the table gets raised
     with Accounts/Bookkeeper before the run goes to Julie. Don't assume an omission was intentional.

3. Provide to Julie for Payment
  [Accounts Administrator] Attaches the weekly payment table and corresponding invoices, and gives the
  complete pack to Julie.

4. After Julie Makes Payment
  [External/Other] Julie places paid invoices back in the tray, marked PAID with date and
  remittance/reference number.
  [Accounts Administrator] Checks that this information is recorded before processing further.

5. Daily Paid Invoice Check
  [Accounts Administrator] Checks the tray every day for paid invoices — confirms PAID, date, and
  reference are all recorded, scans each one clearly, emails it to Accounts/Bookkeeper, and files or places it in
  the completed location.

Paid invoices shouldn't be allowed to pile up in the tray. This role is effectively the control point between
Approved Invoice → Payment Run → Julie's Payment → Paid Invoice → Accounts/Bookkeeper.

Shared Reference
Standing definitions and contacts both roles rely on — the constants that don't change even as the people
in each role do.


STANDING ROLE NAMES
Accounts/Bookkeeper — one role, written in that order with a slash. Currently Liezel.

Accounts Administrator — a separate role, always written in full. Currently Sabrina.

Payroll Officer — a title only. No name is attached to it by design.

AR — a title only, same as Payroll Officer. Introduced with the Weekly Bank Transaction List task; not yet
assigned to a specific person.

IF YOU'RE STUCK ON SOMETHING
1. Ask the Handbook (AI feature) — reads every task on this page plus the notes below.

2. Check a previous transaction or task — see how a similar situation was actually handled before in MYOB
or SharePoint records.

3. Contact Kevin — genuinely happy to help if you're stuck, so don't hesitate.

EMAIL CONTACTS & REGISTER
Julie — Julie.cheong@winhotrading.com.au

Paul — Paul.cheong@pycgroup.com.au

Kevin — Kevin.cheong@scotchprojects.com.au

Fiona — Fiona.scott@scotchprojects.com.au

Jennifer (Orders) — Orders@winhotrading.com.au

Dion (Orders) — Orders2@winhotrading.com.au

Cici — Cici.yang@winhotrading.com.au

Tony (Admin Purchasing) — Admin@winhotrading.com.au

Liezel — Accounts/Bookkeeper — Accounts@winhotrading.com.au

Sopheacha — Accounts2@winhotrading.com.au

Sabrina — Accounts Administrator — Accounts3@winhotrading.com.au

NOTES & CLARIFICATIONS
None added yet.


   Known open items, deliberately parked rather than fixed: MYOB & VisualGPT login credentials (handled
   directly with IT/Kevin, not written into this handbook), General Office Housekeeping process (not yet
   documented), and the ANZ card last-4-digits list (Paul, Julie and Fiona still blank).